HOW DO I MAKE A PURCHASE?
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Shop and select your preferred products and quantities of the items and click "add to cart".
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Select shipping location. Once you are ready for checkout, click "confirm order".
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Fill in shipping details. Once you have completed the order, we will process it within 24 hours.
We accept offline payment by the following methods:
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Manual bank transfer
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Bank transfer using QR code
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Credit card payment
DELIVERY
With the utmost care, we handle each shipment professionally using proper recommended delivery method to retain excellent product quality and satisfaction.
Complimentary delivery fee is applicable with a minimum purchase requirement, THB 2,000 for Phuket and THB 3,000 for Bangkok and other provinces.
Orders maybe collected at Jampa Grocery (Phuket) after midday, daily.
RECOMMENDED DELIVERY METHODS
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Next day delivery for Phuket orders
Refrigerated delivery for Gourmet Line items
Non-refrigerated delivery for Snacks except chocolate truffles
FAQs
How do I contact Rooting Local for customer experience assistance?
To contact us for any inquiry related to your shopping experience and order, please refer to below contact details. Our Customer Experience team is available to assist you from Monday to Sunday, between 09.00 am and 06.00 pm.
Website Live Chat
LINE Official Account: @Rootinglocal
E-mail: order@rootinglocal.com
Do I need to create an account to place an order?
You can shop at www.rootinglocal.com without creating an account.
How do I ship to an international address?
Currently, we can ship to domestic address (across Thailand) only.